Jira
You probably never heard of this feature. I missed it too - and I've been working with Jira for 14 years. A client recently came to me after we'd finished their full JSM setup. Everything was running smoothly, but they had a problem: "Mike, we&
Jira
I recently inherited a client's Jira instance with 25 statuses in their workflow. Twenty-five. When I presented the workflow diagram to the stakeholders, they shrugged. The managers said "it seems detailed." But the people actually doing the work? They told me it was a nightmare. "
Jira
Let me tell you about the worst Jira instance I've ever inherited, but just before we start a quick info. Atlassian a while ago changed the naming convention from Custom Field to Fields. 300+ (custom) Fields. Three hundred. When I started the audit, I found: * "Priority"
Jira
Introduction: Dashboards Are NOT Dead Let me address something I hear from clients constantly: "Mike, are dashboards still relevant? Should we even bother?" My answer: Absolutely yes. And here's why this question keeps coming up—and why the answer matters more than ever. After 14 years
Jira
The Clock Is Ticking: Atlassian's Data Center End-of-Life Timeline Atlassian has made it official: Data Center is being retired, and the countdown has begun. Here are the critical dates every Data Center customer needs to know: * March 30, 2026: End of license sales to new customers (16 months
API
Sponsored by Adaptavist My reaction when I first saw HAPI: "Are you saying the left side equals the right side?" "Yes, identical behavior." "No, you're shi**ing me." That was my genuine reaction. I still smile thinking about it. After 14+ years
Jira
Here's something most people don't realize: You don't need to be a developer to use the Jira API. With AI tools and simple clients like Postman, even non-technical people are automating Jira workflows today. Why am I teaching you this? After 14+ years consulting,
Jira
Introduction: The Question Every Organization Asks "Do we need Atlassian Guard?" After 14 years of implementing Atlassian solutions for enterprise clients like BBC, Vodafone, NHS, and Lloyds Bank, I hear this question constantly. And here's the truth: the answer is almost never simple. Like most consultant
Jira
I walk into client meetings every week where Marketing and HR teams are drowning in spreadsheets because they are terrified of Jira. They think it's "too technical." They think it's "overkill." But here is the reality: In 2026, Jira isn't
Jira
There is a specific moment in every scaling company's life when Epics stop working. I saw this with a client just last month. Their backlog wasn't a prioritized list anymore; it was a parking lot of 400 unconnected Epics. The CTO couldn't see the