Mike — UK Jira & Atlassian Consultant (14+ Years) | Project Flow

The person they call when Jira has grown into something nobody can maintain

Hi, I'm Mike. I've spent 14+ years fixing broken Jira, JSM and Confluence setups for organisations like the BBC, NHS, HMRC, Vodafone, Lloyds Bank and Penguin Random House — and before going independent, I was the in-house Atlassian lead at two FTSE 250 companies.

My approach is simple: most companies don't have a tool problem. They have a process problem disguised as a technical issue. In 14 years, I've never once been called in to rescue a team that kept things too simple — it's always the over-engineered setups that break.

So that's what I do: strip away the bloat and build streamlined setups teams actually use, instead of fight.

Why focused engagements: after years of hourly consulting I noticed a pattern — quick patches never solved root problems. So there are three ways to work with me: Quick Fix Sessions for one urgent problem, Optimisation Programsfor fixing a whole area properly, and 3-Day Implementation Sprints for complete overhauls. Real results, not reports.

Beyond consulting: I publish everything I know for free — a YouTube channel with 5K+ subscribers and this blog — because the people who can fix it themselves, should.

If you've read this far, you're probably deciding whether to talk to me. The call is free, 30 minutes, and sometimes ends with me telling you that you don't need me. Ask around — that happens a lot.