Jira
Here's something most people don't realize: You don't need to be a developer to use the Jira API. With AI tools and simple clients like Postman, even non-technical people are automating Jira workflows today. Why am I teaching you this? After 14+ years
JSM
Yesterday I showed you the complete onboarding system using JSM Standard. Today, we're adding Assets for automatic hardware tracking. New to Assets? Start with my JSM Assets tutorial. Same client. Same 1,500-person insurance company. But now we're tracking every laptop, monitor, and phone from
JSM
Real client story: Last month, a 1,500-person insurance company in London called me. Their onboarding was a disaster—new employees waiting weeks for laptops, system access, everything. We rebuilt the entire system in JSM. Three weeks of delays became three days of efficiency. This is exactly how we
Jira
There is a specific moment in every scaling company's life when Epics stop working. I saw this with a client just last month. Their backlog wasn't a prioritized list anymore; it was a parking lot of 400 unconnected Epics. The CTO couldn't see the