Transform Your Atlassian Experience
Comprehensive Jira, JSM & Confluence Solutions
From quick fixes to complete transformations—discover how my proven approach turns Atlassian frustration into business advantage for teams ready to work smarter, not harder.
My Atlassian Services
From quick fixes to complete transformations—discover how my proven approach turns Atlassian frustration into business advantage for teams ready to work smarter, not harder.
Atlassian Consulting & Optimization
Transform chaotic Jira instances into streamlined systems your team will actually want to use. From workflow fixes to complete overhauls, I deliver practical solutions that match how your team works.
Jira, JSM & Confluence Training
Hands-on training sessions that build real skills for Scrum Masters, Project Managers, and team leads. Skip the generic tutorials—get training tailored to your specific instance and challenges.
On-Demand Atlassian Support
Expert Jira help without scheduling meetings. Send your challenges, receive clear solutions within 24 hours through our dedicated channel. Perfect for busy teams who need immediate guidance.
JSM and Service Desk Implementation
Complete JSM setup from configuration to go-live. I’ll design and build a service desk that works intuitively for both agents and customers, eliminating the usual JSM complexity.
Why Choose Us
What Makes My Atlassian Approach Different
Real solutions from someone who’s actually solved these problems before, not theoretical advice from generic consultants.
PRACTICAL EXPERIENCE
14+ years optimizing Atlassian tools at organizations like BBC, Vodafone, Lloyds Bank, NHS and HMRC. I’ve encountered every workflow disaster possible and know exactly how to fix them quickly.
RESULTS-FOCUSED SOLUTIONS
I don’t force cookie-cutter configurations on your team. Instead, I customize Jira, JSM, and Confluence to match how your team actually works, creating systems people will genuinely want to use.
FAST IMPLEMENTATION
Most clients see immediate improvements after our first session. No lengthy consulting engagements or vague recommendations—just clear, actionable solutions you can implement right away.
READY TO TRANSFORM YOUR ATLASSIAN EXPERIENCE?
Let’s Fix Your Jira Problems Together
Stop struggling with confusing workflows and let’s create Atlassian solutions that your team will actually want to use. Book your free discovery call today.
When Michael came in, our JSM implementation was a complete mess—clunky processes, confusing customer portal, and a team avoiding the system whenever possible. In just three weeks, he transformed our entire service desk experience. The custom workflows he created actually match how our team works, the automation has cut response times by 60%, and for the first time, our agents actually prefer using JSM over email.
His training approach was practical and focused on our specific needs, not generic features. What impressed me most was how he translated our business requirements into technical solutions without all the consultant-speak. Best investment we’ve made in our support infrastructure.
Chris (IT Operations Manager)