Training services
Jira / JSM / Confluence Training
Need Jira, JSM, or Confluence training that addresses your team’s specific challenges? Skip the generic tutorials and get 100% tailored sessions from someone who’s been in the trenches.
For 14+ years, I’ve optimized Atlassian systems for organizations like BBC, Vodafone, HMRC, and Lloyds Bank—solving the exact problems your team is facing right now.
Book your consultation below and let’s design training that transforms your team’s Atlassian experience.

If you are …
If you’re nodding your head to any of those challenges, you’ve found your Atlassian solution. I eliminate Jira frustration quickly – transforming confusion into clarity and complicated processes into streamlined workflows.
Turn Jira Frustration Into Team Productivity
Stop fighting with Atlassian tools and start leveraging them to drive results. I’ll show you how.
I provide 100% tailored Jira, JSM, and Confluence training that addresses your specific challenges, not generic tutorials. Drawing from 12+ years optimizing Atlassian systems at BBC, Vodafone, HMRC, and Lloyds Bank, I deliver practical solutions you can implement immediately.
With my approach, you’ll:
– Master Jira’s essentials in hours, not months
– Create powerful workflows in minutes, not days
– Build dashboards that show what actually matters to your team
– Seamlessly integrate Jira with Confluence for streamlined documentation
– Confidently handle validators, conditions, and project setup
After a single session, you’ll know exactly how to transform your Atlassian environment from a daily headache into your team’s competitive advantage.
Our Training Services
Practical Atlassian training that builds real skills, not just theoretical knowledge.
1-on-1 Mastery
Personalized training sessions tailored to your specific role and challenges. Perfect for admins, project managers, and team leads who need to quickly master Jira, JSM, or Confluence without wasting time on irrelevant features. Focused on your actual instance and workflows.
Team Workshop
Transform your entire team’s Atlassian capabilities in interactive group sessions. These workshops build consistent knowledge across departments, establish best practices, and ensure everyone uses your Atlassian tools effectively. Available remotely or on-site.
Hybrid Training
Learn as we build. This hybrid consulting/training approach guides you through setting up or overhauling your Atlassian environment. You’ll gain both a properly configured system AND the knowledge to maintain and expand it independently afterward.
Get Your Team Unstuck with Jira
Book Your Training Session
Stop struggling with Atlassian tools. Let’s transform frustration into productivity in your next sprint

Discover My Story
About Michael
Michael is an Atlassian SME with more than a decade of experience. He mainly works with Business Analysts, Scrum Masters, CEOs, PMOs, and Managers. He eliminates frustrations by showing how to see through the complexities of Jira (Confluence or Service Desk) and gain clarity on specific issues.
Michael is a well-known YouTuber. His YouTube channel has close to 5K subscribers, and he has worked for companies like NHS, BBC, PokerStars Casino, Vodafone, HMRC, and Lloyd’s Bank.
Words from Our Clients
Few Testimonials From Happy Clients
From confusion to clarity – hear how other teams transformed their Atlassian experience.
As a new Scrum Master, I was drowning in Jira’s complexity. Michael’s training cut through the noise and focused exactly on what I needed to know. Within a week, I was confidently creating dashboards and workflows that actually reflected our team’s process.”

Andrew (SM)
Our PMO team had been using only 10% of Jira’s capabilities for years. After Michael’s workshops, we’ve automated reporting that used to take days and gained visibility across all our projects. The training was perfectly tailored to our specific needs and instance

Jayne (PMO)
I’ve sent six of my managers through Michael’s Jira training, and the ROI has been immediate. They went from constantly asking for help to independently configuring complex workflows and coaching their own teams. The hands-on approach made all the difference – no time wasted on theory we’d never use.

Anna (Director)
READY TO FIX YOUR JIRA PROBLEMS?
Let’s Build Your Atlassian Solution
Stop struggling with confusing workflows and let’s create an Atlassian system your team will actually want to use. Book your training or consultation today.