Jira Problems Solved, No Meetings Required
Async Atlassian Support
Get expert Jira, JSM, and Confluence help on your schedule. Send your challenges, receive clear solutions within 24 hours.
Perfect for busy teams who need Atlassian expertise without synchronizing calendars or sitting through lengthy calls. Just share your specific issue, and I’ll deliver step-by-step solutions you can implement immediately.
What is Async Atlassian Support?
It’s Jira / JSM/ Confluence expertise that fits your workflow, not the other way around.
Instead of scheduling calls or waiting for meetings, simply send your Atlassian challenges through Slack, Teams, or email whenever they arise. I’ll review your specific situation and deliver clear, actionable solutions within 24 hours—whether it’s a quick workflow fix or a complex configuration issue.
No more saving up questions for scheduled sessions or struggling alone between calls. Just continuous access to expert help exactly when you need it.
How Does It Work?
I use Clarityflow to make communication simple and flexible for your team.
You’ll get access to a dedicated channel where you can share your Atlassian challenges using whatever format works best—screenshots, screen recordings, text questions, audio messages, or file attachments. Use it from your desktop or mobile, whenever issues arise.
Once you subscribe to async support, you’ll receive an immediate invitation to our Clarityflow workspace. No complicated setup or new systems to learn—just direct access to Atlassian expertise when you need it.
Record videos in minutes
Got questions? You can record them right in the platform or just upload videos from Loom or YouTube. If you want to explain something visually, sharing your screen is a smart way to go.
Send voice messages
Some of my clients like to record their questions while they’re out on a walk—it’s easier than typing everything out.
Type your questions
Often like most of my clients it’s super convenient to just type out a quick question and drop it into the conversation
Stop Struggling With Jira Problems
Get asynchronous expert help that fits your schedule, not the other way around
What Atlassian Challenges Can I Help With?
We can address nearly any question you have about your Jira, JSM, Confluence environment, or related Atlassian products.
Do you need help determining which configurations to apply, or are you struggling to navigate a complex workflow challenge?
There are moments when having an expert to consult would make all the difference. Asynchronous Jira Consulting is your go-to resource for getting unstuck and advancing your projects effectively.
Choose Your Asynchronous Plan
Every plan includes unlimited asynchronous coaching. Choose a duration that suits your needs.
I recommend opting for a month or three-month plan for larger projects or ongoing support and consulting. Additionally, you will receive full access to my learning portal (3 months plan only)
If you’re looking to tackle a specific Jira, JSM, or Confluence task or have questions, purchasing a week at a time is ideal.
$67
One Week
$247
One Month
$547
Three Months
Testimonials
What Teams Say About Async Atlassian Support
Real feedback from busy teams who got their Jira problems solved without scheduling a single meeting.
Michael’s async support has been a game-changer for our team. Instead of waiting for scheduled calls, we get Jira solutions within hours. One quick screen recording of our issue, and he delivers exactly what we need. It’s like having an Atlassian expert on standby without the calendar hassles.
James (Product Owner)
We’ve been using the async consulting for three months, and it’s transformed how we manage our Jira instance. The ability to send questions as they arise rather than collecting them for a future meeting means we resolve issues immediately. The response quality and turnaround time are consistently excellent.
Sarah (Scrum Master)
Frequently Asked Questions
How quickly will I receive responses to my questions?
Most questions receive detailed responses within 4-8 business hours. Complex configuration issues might take up to 24 hours for thorough solutions. I prioritize giving you the right answer over a rushed one.
Is there a limit to how many questions I can ask?
No. Your subscription includes unlimited questions related to Jira, JSM, and Confluence. Whether you have three quick questions in one day or a major configuration challenge, the support remains consistent.
What’s the difference between this and scheduled consulting?
Async support eliminates calendar coordination and lets you ask questions exactly when problems arise. It’s ideal for teams who need ongoing help with various small to medium issues rather than dedicated time for major implementations.
Can you implement the solutions directly in our instance?
The async service primarily provides guidance and solutions you implement yourself. For direct implementation work, I offer add-on services or can recommend the appropriate consulting package.
What happens if my issue requires screen sharing or live discussion?
If a challenge proves too complex for async communication, I’ll recommend a quick 30-minute session (included in monthly and quarterly plans) to address it efficiently.
Can I try before committing to a subscription?
Absolutely! I offer a free trial period so you can experience the value before subscribing: 1 day for monthly plans and 2 days for quarterly subscriptions. Simply send your first Atlassian challenge, and I’ll solve it at no cost, demonstrating exactly how the service works
Get Atlassian Help Today, No Meeting Required