The Atlassian Architect

Hi, I’m Michael.
I've spent 14+ years fixing broken Jira, JSM, and Confluence setups for organizations like BBC, NHS, Lloyds Bank, Vodafone, and PokerStars.
My approach is simple: Most companies don't have a "tool" problem. They have a process problem disguised as a technical issue.
I specialize in stripping away the bloat and building streamlined solutions that teams actually want to use - not fighting against.
Why I work in focused engagements:
After years of hourly consulting, I noticed a pattern: quick fixes never solved root problems. A patch today became a bug tomorrow.
That's why I developed three ways to work together:
- Quick Fix Sessions - for specific urgent issues
- Optimization Programs - for properly fixing your setup
- 3-Day Implementation Sprints - for complete overhauls
Each approach gets you real results, not just reports.
Beyond consulting:
I run a YouTube channel with 5K+ subscribers where I share Jira/JSM tutorials, and a free Skool community where admins can access my templates and SOPs.