Jira Service Management (Service Desk) Consulting and Services

Looking for help implementing Service Management in your team? Struggling to finish your project setup, or simply you don't know what to do next?

Our happy clients

Need Expert JSM Assistance or a Full-Service Solution? We're Here to Deliver Results for You!

  • In today's fast-paced IT landscape, effective Jira Service Management (JSM) management is crucial for streamlined operations and enhanced customer satisfaction. At Project Flow Ltd., we specialize in providing comprehensive JSM services tailored to your unique needs.
  • Whether you're seeking expert guidance to navigate the complexities of JSD (Jira Service Management) or a fully managed, 'done-for-you' service, our team is equipped to deliver.
  • With over a decade of experience in the field, our services encompass everything from personalized training sessions to complete setup and ongoing support. Our approach is designed to implement JSM solutions and empower your team with the knowledge and skills needed to maximize its benefits.
  • We pride ourselves on understanding the specific challenges and objectives of small and medium-sized businesses, ensuring that our solutions are effective, scalable, and adaptable to your evolving needs.
  • Choose us for a partnership that goes beyond mere technical support. We are committed to helping you transform your Jira Service Management experience, ensuring it becomes a cornerstone of your business's efficiency and customer service excellence."

We can help you with

Empowering Your Jira Journey: From Portal Setup to SLA Management, Automation, and Asset Tracking, We've Got You Covered. Plus, Leverage Our Expertise in Confluence Integration for Seamless Knowledge Base Creation and Enhanced Team Collaboration


Dive into our tailored training sessions, where you'll gain valuable insights and practical skills in Jira and JSM, directly from industry experts.

Step by step guidance

Benefit from our one-on-one consulting services. We provide customized strategies and solutions to meet your specific Jira and JSM challenges.

Setup & Implementation

Let us handle the complexity of setting up Jira for your business. Our team ensures a smooth, efficient, and fully optimized Jira integration.

As a business owner, finding the right support for implementing Jira Service Management (JSM) was crucial for our team's success. That's where Project Flow Ltd. made a significant difference. Their team not only installed and implemented JSM in our organization but also trained our team effectively — all within a remarkable timeframe of less than four weeks.

The expertise and professionalism exhibited by their consultant were outstanding. They guided us through every step of the JSM setup, ensuring that our specific needs were met and our team was comfortable with the new system. The training provided was tailored to our team's skill level, which greatly accelerated our learning curve and adoption of JSM.

What impressed me the most was their commitment to understanding our business processes and customizing the training accordingly. This not only enhanced our team's efficiency but also boosted our overall productivity. The post-implementation support and willingness to answer any follow-up questions have been invaluable.

Thanks to Project Flow Ltd., we have a robust JSM system in place and a team that's confident in using it to its full potential. I highly recommend their services to any business looking to streamline their project management processes with Jira.

Chris S., WebGrow UK

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